In-line with its brand promise for continued customer service enhancement, Sohar Islamic, Bank Sohar’s Islamic window, recently relocated its branch in Sohar from Falaj Al Qabail to Al Waqaibah. The branch in its new location is now fully operational and open to the general public.
Commenting on the relocation, Mr Salim Khamis Al Maskari, DGM and Head of Sohar Islamic, said, “Our branches are the principal human touch point for our valued customers and by placing them in strategically selected locations we want to make sure they serve the largest numbers of the community. Our newly relocated branch in Sohar is part of a strategy focussed on enhancing customer experience by offering greater accessibility to our products and services through various physical and digital touch points. This direction is witnessing parallel efforts to deliver increased efficiency across various processes to enhance service delivery”.
Sohar Islamic’s branch in its new location, robust infrastructure and distinct identity enjoys ample car parking spaces, spacious interior, and convenient accessibility from different directions in the area . The branch is open five days a week from 8am till 2pm and offers the complete range of Sharia compliant products and services for both the retail and corporate customers.
Sohar Islamic’s upgrades to its branch network are directed at accommodating modern lifestyles by instilling greater levels of accessibility and convenience in conjunction with new brand promise to drive customer service excellence. Since its inception, Sohar Islamic has established six branches at the forefront of its operation, in addition to establishing digital touch points through its Internet and Mobile banking platforms, while continuing to engage different segment of the community in various social events.
For more information about Sohar Islamic products, customers may visit any of the 6 branches located around Muscat (Al Khoudh and Al Ghubra), Sohar (Al Waqibah), Nizwa (Firq), Barka and Salalah (Saada). Alternatively, they can call 24730000, or visit www.soharislamic.net