Sohar International honored with the coveted ESQR’s Quality Achievements Award 2021

12-22-2021 Back to Newsroom

A premium bank that has been committed to offering unparalleled products and services to customers, Sohar International recently won the Quality Achievements Award 2021 which is run by the European Society for Quality Research (ESQR). This award recognizes the bank’s outstanding commitment, support and efforts to endorse and improve achievements in quality management. The Quality Achievements Awards 2021 presentation ceremony took place on Saturday, December 11, 2021 at Dusit Thani, Dubai. The event, which witnessed the presence of the international business community, was also attended by senior officials from leading companies, public administrations and organizations. Mr. Mazin Mahmood Al Raisi, Executive Vice President and Head of Marketing at Sohar International, received the award on behalf of the bank.
Commenting on this achievement, Mr. Ahmed Al Musalmi, Chief Executive Officer of Sohar International said, “This award attests to Sohar International’s unfaltering dedication towards upholding the highest levels of business excellence, operational efficiency and customer satisfaction. While product innovation, customized services and a keen focus on digitalization have been a vital part of our continued success, our excellent team of professionals has always ensured that every initiative, strategy and campaign has been executed keeping in mind all quality parameters. At Sohar International, we believe that to achieve exceptional levels of quality, it is imperative to invest in people. Our ongoing training programs, workshops and seminars ensure that all our employees are continuously updated with evolving market trends, reserve the knowledge to cater to the changing needs of customers and have the proficiency to effectively tackle complex situations.”
A pioneering bank that has been revered for its innovative offerings, Sohar International has led several industry-first initiatives that have been beneficial to individual clients, SMEs as well as large corporate companies. Its quality of service has made the bank the preferred financial partner for key government projects, community initiatives as well as private ventures. As such, the bank has been dedicated to playing its part as an active contributor to the nation’s social and economic growth. At the same time, the bank’s continuous investment in technology has ensured that all its processes are efficient, convenient and swift. By providing safe, secure and reliable digital channels, Sohar International was able to give customers the necessary encouragement, confidence and assurance to carry out transactions online, thus also giving online banking the required boost.
With excellence in all its banking operations and the inherent fervor to contribute towards the economic progress of the country, Sohar International has earned commendable recognition for its winning strategies and has successfully positioned itself as a premium bank in the Sultanate. Amongst its recent accolades, Sohar International won the ‘Best Employer Brand’ Award as well as the Award for ‘Managing Health at Work’ at the World HRD Congress - Oman Best Employer Brand Awards 2021 - a global body based out of India. The Bank was also honored with two coveted titles at the World Economic Magazine Awards based out of the United States of America, for being the “Most Innovative Bank 2021” and for the “Most Improved Bank in Profitability Management 2021”. In addition, the bank won the highly coveted award titled ‘Innovative Campaign of the Year' at the Oman Banking and Finance Awards, powered by OER and co-located with New Age Banking Summit 2021. The bank was also conferred the ‘Best Corporate Banking – Oman 2021’ award at the Business Outlook Media Awards based in UAE. The bank also won the ‘Debt Deal of the Year - Oman’ and ‘Equity Deal of the Year – Oman’ award at the recently concluded Corporate and Investment Banking Awards presented by Asian Banking and Finance (ABF) Magazine, based out of Singapore. Awards like these confirm the bank’s unique leadership, pursuit of excellence and determination to create a winning experience.

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