Personal request letter from the customer to bank for claim ( Letter to capture Customer Contact Number, Loan Account Number and CIF no). Letter to also mention brief description of the loss.
Photographs of damaged property
National ID copy
ROP Letter ( In case of Fire related claims)
Coverage : Claims on account of damages due to natural calamity & fire related claims are covered as per group property policy, subject to policy exclusions.
Process For Claims : Customer to visit the respective branch
Intimation of the claim has to be within 30 days of event occurance
Note : Insurance company might conduct survey based on the description of loss provided and will settle claims , subject to insurance policy inclusion and guidelines only.